Try to reinsert the stem into the Eco-Drive watch and pull it out again. If you cannot easily pull it out, and the watch still runs, it is probably fine. The detent (the clutch) that holds in the stem probably just slipped. However, if you can still pull the stem out, the detent is likely broken. If the watch no longer runs it is also likely that some of the gears are also broken, so you should have it examined by a reputable Citizen Eco-Drive repair shop.
Archive for the ‘What to do when a Citizen or Seiko watch is damaged.’ Category
The setting stem (winding post) pulled all the way out of my Eco-Drive watch, what should I do?
Tuesday, January 26th, 2010One of the hands has come off the subdial of my Citizen Eco-Drive watch. It is caught between the hour and the minute hand stopping the watch. What should I do?
Thursday, January 14th, 2010You should immediately pull out the crown (winding knob) and stop the Eco-Drive watch. This will protect it until you can get it repaired. If the watch movement keeps trying to turn the hands and can’t, it could damage the mechanism.
I have broken the winding post and knob off my Eco-Drive watch, it still runs so I keep wearing it.
Thursday, January 14th, 2010The winding knob (the crown) has a gasket inside that fits snugly over the post (the stem) and creates a water resistant seal to prevent dust and water from entering the Eco-Drive watch. It takes very little water inside a watch to rust and damage the movement (watch mechanism). We recommend you have the stem and crown for your Eco-Drive watch replaced as soon as possible.
The crystal in my Citizen Eco Drive or Seiko watch shattered.
Thursday, December 10th, 2009The first thing to do when a crystal breaks is to pull out the crown (setting knob) to stop the watch. The broken glass can stop the hands and cause damage to the watch mechanism. A broken crystal should be replaced as soon as possible since the open face with allow dust and moisture to get into the watch.