Archive for the ‘Troubleshooting Citizen Eco-Drive Watches’ Category

Why do the pins keep falling out of my Citizen or Seiko watch band?

Friday, March 12th, 2010

Most watch bands, including Citizen, Seiko and many other brands are held together with cotter pins which look kind of like a hair pin.  They are V-shaped with the ends flaring out a bit to make a little ball at the end.  Over time, the pins wear out and the flared ends wear down and the pins fall out.  After new cotter pins are installed, the band will hold together just like new.  In rare cases, Titanium bands will fall apart even with new cotter pins.  In this case, we can secure the pins with adhesive.

Problems with your Citizen Eco-Drive Watch?

Tuesday, February 16th, 2010

We receive emails daily about problems with Citizen Eco-Drive watches.  We have tried to include reoccuring questions in this blog.  However, if you have a specific problem that has not been addressed in the blog, please leave a comment and we will try to help.

The second hand on my Citizen Eco-Drive chronograph will no longer return to the 12 o’clock position when I hit the clear button.

Tuesday, January 26th, 2010

When an Eco-Drive chronograph watch loses power, or has the capacitor changed, the chronograph must be zeroed out or it will not return to the proper 12 o’clock position.  Refer to your Citizen Eco-Drive owner’s manual for specific instructions to zero the chronograph.

The setting stem (winding post) pulled all the way out of my Eco-Drive watch, what should I do?

Tuesday, January 26th, 2010

Try to reinsert the stem into the Eco-Drive watch and pull it out again.  If you cannot easily pull it out, and the watch still runs, it is probably fine.  The detent (the clutch) that holds in the stem probably just slipped.  However, if you can still pull the stem out, the detent is likely broken.  If the watch no longer runs it is also likely that some of the gears are also broken, so you should have it examined by a reputable Citizen Eco-Drive repair shop.

I have a Citizen Eco-Drive World Time watch and the analog has stopped, but the digital part is still working.

Thursday, December 10th, 2009

On the older Eco-Drive World Time watches (Calibre C605), the analog and digital portions of the watch work independently and are not synced like the newer Skyhawks.  If the analog has stopped and the digital display is dim, it may be a capacitor problem.  However, if the digital display is bright and the analog has stopped, it is likely a mechanical problem.  We can repair this problem, but it is typically twice as expensive as a capacitor replacement.

My Citizen Eco-Drive has stopped working.

Monday, December 7th, 2009

If the watch shows no life at all, the first thing you should try to do is recharge the watch in bright light.  Some Eco-Drives can take over 60 hours to fully charge.  Make sure you do not try to charge it where it will get really hot.  Heat can severely damage the watch.  If it does not show any life at all after being charged, or if it will run in the light, but stops or double ticks out of the light, it likely needs a new capacitor.  We specialize in this repair.

My Citizen Eco-Drive ticks in two second increments.

Tuesday, December 1st, 2009

The ticking in two second increments is a sign of low charge.  A watch that has been out of the light and does not work at all may start to double tick when exposed to light.  The watch should be left in the light to charge.  If after sufficient time charging, the watch continues to double tick, it most likely needs a new capacitor (rechargeable battery).