Problems with your Citizen Eco-Drive Watch?
We receive emails daily about problems with Citizen Eco-Drive watches. We have tried to include reoccuring questions in this blog. However, if you have a specific problem that has not been addressed in the blog, please leave a comment and we will try to help.
This entry was posted
on Tuesday, February 16th, 2010 at 2:42 pm and is filed under Citizen Eco-Drive Watches, Troubleshooting Citizen Eco-Drive Watches.
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I recently purchased a Citizen eco drive Calibre 9000. I have been looking for this watch for years but it was out of my price range. I found it at a steep discount and love it. It worked for 5 days, after i charged it for about a day, then it stopped working. I have set it in the light to charge it for the past couple of days but nothing works. Is there anything I can do to get it working? I love this watch! PLEASE HELP!
Hi Shawn,
If you have tried to charge it for a while (at least 48 hours) and have also tried an all functions reset (instructions in your manual or at http://www.citizenwatch.com) and it will not keep working, unfortunately it probably needs repaired. The most common problem with Eco-Drive Watches is the rechargeable battery (capacitor) fails. We can do this repair and any additional repair necessary so that you can enjoy this great watch. If you would like to send the watch in for diagnosis, you can purchase an “Other Eco-Drive repair” for $35 from our website under “other repair”. We will send you a post paid box for you to send us the watch. When we get the watch we can tell you exactly what is wrong and give you an estimate. If you want it fixed, the $35 goes towards the repair cost. If you don’t, we retain $15 to cover shipping and send it back to you with a $20 refund. A range of repair costs on this model is $79-$209.