This service is for obtaining an estimate of repairs either not specifically listed elsewhere or for a watch brand not listed. We specialize in Citizen and Seiko watches, however, our watchmakers can repair virtually any other brand, pending availability of parts. We carry a large inventory of parts for many brands of modern and vintage watches.
Upon receipt of your watch, we will examine it and provide you with an estimate of repairs. If the repair is approved, you will only be charged for the repairs, which includes return shipping via USPS Priority Mail.
If the repair is more costly than anticipated and is declined, a nominal fee will be charged to cover the cost of the diagnosis and return shipping.
For older models and those with hard to find parts, an estimate could take 7-10 business days.
If you have any questions, please contact us. We will be happy to help you.
Please download the Repair Estimate Form, fill it out completely and send your watch to us via your preferred shipping method.
We recommend you use a shipping company that provides a tracking number, (FedX, UPS, USPS, etc).