This service includes replacement of watch setting stem and crown (winding knob) with genuine parts, reset and test watch functions, ultrasonic cleaning of metal bands as applicable.
*Please note that:
1) Sometimes when a stem is broken or pulled completely out of the watch, it means there is damage to other components of the watch mechanism.
2) Watches with rusted stems likely have rust throughout the watch mechanism which requires extensive repair. We will notify you with an estimate before doing any work if the damage is beyond the stem and/or crown.
3) All U600 models must be sent to Citizen USA for all repairs.
Retrun shipping via USPS Priority Mail.
The cost of this service is $69.00*
*If additional repair is needed, we will contact you with an estimate.