We're proud of our quality service. See what our customers are saying:
My Citizens Eco-Drive was one of several gifts my wife bought for me as a wedding gift on our Honeymoon twelve years ago. Stewart repaired not only the power cell, but also noticed a broken spindle on its bracelet and replaced it without additional charge. They kept me informed throughout the process and it was sent back to me immediately. I love Stewart Time.
Thanks so much for the Great Job y'all did on my seiko watch. Was scared to send my 30 yr service watch to an online business. The quality of the communication and repair was more than satisfactory. Stewart time went above and beyond my expectations on this repair. Will be sending another retirement watch to them soon. I would highly recommend them to anyone!!! Thanks again for a Great Job!!!
I found these folks doing an internet search and was impressed with the testimonials. Since I was very happy with the service, I thought I'd add my voice to the crowd. The process works exactly as promised, with excellent communication from a real human being every step of the way. My watch came back good as new, along with some tips on care and feeding. An excellent experience from an excellent company. Highly recommended!
This is the third Citizen watch I have sent to Stewart Time for capacitor service. Each time has been a completely satisfying experience. Stress free door to door service at a reasonable price. Highly recommend.
Citizen Eco-Drive was stopping after 12 years of daily use. Watch was picked up and returned to my mailbox. Watch works like new after service Quick turnaround. Great experience.
The best experience I have ever had with a service provider. Excellent shipping, communication, and repair. There are no better out there! Use Stewart Time and I am sure you will be pleased with the results!
Don't miss the opportunity to have Stewart Time repair your watch. From first contact to the last, his communication was excellent and the quality of his work superior. I admit to being a bit nervous paying up front, but I'd do it again a thousand times with this gentleman. My watch came back like new with genuine Citizen replacement parts. Someone else said his experience was, without a doubt, the most professional experience he ever had with a vendor. I couldn't agree more.
I am amazed and delighted with the excellent service I was kept constantly updated on progress. I will certainly use Stewart Time again and recommend it to others. Finding such professional service is rare in America today.
I am amazed. I received my watch in today's mail. I must admit I was skeptical at first, but the rapid turnaround during this holiday season is remarkable. I had honestly considered purchasing a new watch, but this one has a great deal of sentimental value. I'm so glad I decided to entrust it to you. Thank you!
This is the first time I've mailed one of my Citizen Eco-drive watches away for repair and had some concerns that I might not see my watch again, However, this experience with Stewart Time was excellent. They did everything they said they would do, and provided prompt and quality service for a very reasonable price. I very rarely give anyone 5 out of 5 stars, but I would say their service was flawless. I've never mailed one of my Citizen watches away for repair and initially felt a bit uneasy. However, Stewart Time kept in contact with me at every step of the repair process. Also the convenience of having them mail a prepaid shipping box and then receiving my good-as-new watch on my doorstep was simply wonderful. Thank you Stewart Time. I have no problem endorsing you to others that are considering sending their watch for repairs and I would absolutely use you again. Aloha, Linda
I sent out my $425 Citizen Eco-Drive to them and it was out and back within 2 weeks! I had the crystal replaced and they even polished and charged the watch before sending it back! Great service at a great price! I would recommend this company all day, every day! Thanks Stewart Time!
Superb service; excellent job on my Citizen Eco Blue Angel watch and I never had to leave my home--all done on line. Efficient repair and watch came back to me looking like new. Local jeweler wanted double the cost. Kept me advise through the entire repair process. Thanks so much.
The best experience I have ever had online or otherwise. They sent me a box to return with the watch. They let me know when it arrived and thru each step of the repair, then when it was set and ready for return to me. I only wish everyone was this nice to deal with....:>}
Stewart Time makes it very easy to get a Seiko Kinetic working again! I followed the steps, and for $99 have a watch I can enjoy for quite a while. Thanks very much, and best regards.
I had taken my Citizen Calibre to a Jeweler that sells and services Citizen watches. They sent the watch off site for repairs and came back with an estimate of $270 for a new capacitor, a solar rebuild, and parts and labor for opening and resealing the case. I declined their service and sent the watch to the good people at Stewart Time. I ordered the Executive Citizen Eco Drive service. For $119, the case was opened, the capacitor was replaced, the gasket was inspected, the case was resealed and pressure tested, the band and case were buffed. They even replaced a broken band pin. The watch was returned to me running once again and looking nearly new, and with a one year guarantee. I couldn't have asked for anything more. And the length of time from when I ordered the service, to when the watch was returned in good order, was less than the time it took just to get the watch returned from the jeweler. I could not have asked for better service.
Who thought owning a Citizen watch could possibly get better. Stewart Time makes it a possibility. Citizen owes these guys. If you are ever hesitant about buying a citizen, Let the knowledge of having Stewart Time available to service your watch seal the deal. "Exceedingly Phenomenal" doesn't cover it.
Needed watch battery replace for my Swiss military and check the local watch repair shop for replacement. Few of the shop wouldn't even look at the watch because it was special sport watch and would have to be sent out for repair. Well Stewart Time was able to replace the battery. No hassle and the price was great. I have used Stewart Time before and very happy with the service.
What is there to say that hasn't been said by every customer of Stewart Time. I highly recommend them. They go above and well beyond normal customer service. They are courteous, provide information and updates, and safe packaging. They make it as easy as possible for their customers to have their watch serviced. I've had a Citizen Eco-Watch for nearly 20 years and unlike others I really can't find a replacement - for my work I need a very low profile and newer watches just don't have it. Stewart Time to the rescue again. Thank you 1000 times over. thank - you's
Let others know about your experience with Stewart Time.